Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
When you submit our intake form or newsletter signup, we collect information you provide directly — including your name, company, email address, and event details. We may also collect standard web analytics data (pages visited, referring URLs, device type) through Google Tag Manager and Google Analytics 4. We do not collect payment information.
2. How We Use Your Information
We use the information you submit to respond to your venue sourcing brief, communicate with hotel partners on your behalf, and send you relevant updates about our services. With your consent, we may send occasional email newsletters. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Hotel Partner Communications
To source venues on your behalf, we share relevant event details (dates, headcount, budget range, location preferences) with our hotel partners. We do not share your contact information with hotel partners without your explicit consent.
4. Cookies & Analytics
We use cookies and similar technologies to understand how visitors use our website, measure the effectiveness of our content, and improve our service. You can opt out of analytics cookies by declining our cookie consent prompt or by adjusting your browser settings. Functional cookies necessary for the website to operate cannot be disabled.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your personal information, please contact us at the address below.
6. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. Our website uses HTTPS encryption for all data transmission. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our site.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights or ask questions about our data practices, please contact us at hello@myvenuepilot.com.
8. Third-Party Services
Our website uses Google Tag Manager, Google Analytics 4, and Google Sheets for form data collection. These services have their own privacy policies. We may also use Resend or similar transactional email services to send form confirmation emails.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or our data practices, please contact us at: hello@myvenuepilot.com